Reviews for High Priority Plumbing and Services, Inc.

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  Amy Farrell

  August 12, 2024

  A HUGE thank you to Mike Shannon. I want yall to know what an amazing employee he is. He resolved my issue in minutes. I will NEVER call anyone else when in need. He was very professional and I will be forever thankful

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  Ann Little

  August 09, 2024

  Just moved to Georgia and I’ve found my plumber! The phone call to set everything up to having Nick Thompson come to the house was so easy. He’s incredibly knowledgeable and helpful. I feel like he taught me a few things about the house we just moved into. High Priority will be on speed dial should any issues arise!

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  Cole Johnson

  August 07, 2024

  I had a great experience with Mathew and Clarissa who came to my home (they were early and called first) and replaced my water heater and made some other modification repairs. Very professional and polite and they both answered all my questions as they worked. 👍🏾😀

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  Cam Long

  August 05, 2024

  Absolutely the best. Such a pleasure to deal with.

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  Errol

  August 01, 2024

  As a way to upsell you, there is a common stereotype that certain home repair technicians/companies will misrepresent the issue that you are experiencing. I am not denying the reality of the stereotype. Rather, based on my recent experience today, I want to say that High Priority Plumbing is the very opposite of this. First, I must commend the High Priority Plumbing representative who scheduled my appointment. Although it originated through my home warranty service provider (American Home Shield), it was the High Priority Plumbing representative who contacted me to schedule the visit. She was so kind, patient, and understanding about the urgency of my service request. Secondly, when Nick Thompson arrived to complete the request just one day later, he was not only incredibly knowledgeable about the source of my issue, but he went above and beyond offering maintenance tips. He was professional and also receptive to the information I shared. Due to this positive experience, I think he should begin a training course to help service technicians across the country know how to engage with customers. High Priority Plumbing, you have two amazing individuals on your team, and I will be sure to use Nick again for future plumbing concerns.